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General Conditions of Order
All orders, regardless of how they are placed, are specifically subject to all the terms and conditions contained herein. No change, alteration, deletion or modification of any of these terms and conditions is permitted. No person is authorized to accept, confirm or vary these terms and conditions including all representations and warranties unless they have been posted on this Web site.
Orders placed on forms deviating from these terms and conditions will be accepted on the basis that Adaptive Science Tools Terms and Conditions will prevail.
Technical assistance and design support services — Disclaimer of Warranties; Release of Claims
Adaptive Science Tools offers technical assistance and design support services as a convenience to Adaptive Science Tools customers. Adaptive Science Tools personnel strive to provide useful information regarding Adaptive Science Tools products. Adaptive Science Tools does not guarantee that any information or recommendation provided is accurate, complete, or correct, and Adaptive Science Tools shall have no responsibility or liability whatsoever in connection with any information or recommendation provided, or the customer's reliance on such information or recommendation. The customer is solely responsible for analyzing and determining the appropriateness of any information or recommendation provided by Adaptive Science Tools personnel, and any reliance on such information or recommendation is at the customer's sole risk and discretion. Accordingly, the customer shall release and hold Adaptive Science Tools harmless from and against any and all loss, liability, and damage incurred by the customer or any third party as a result of any information or recommendation provided to the customer or the customer's reliance on such information or recommendation.
General Disclaimer of Warranties; Limitation of Liability
Adaptive Science Tools makes no warranty, either expressed or implied with respect to any product, and specifically disclaims all other warranties, including warranties for merchantability, non-infringement, and fitness for any particular purpose. Adaptive Science Tools sole obligation and liability for product defects shall be, at Adaptive Science Tools option, to replace such defective product or refund to customer the amount paid by customer therefore. In no event shall Adaptive Science Tools liability exceed the buyer's purchase price. The foregoing remedy shall be subject to buyer's written notification of defect and return of the defective product within ninety (30) days of purchase. The foregoing remedy does not apply to products that have been subjected to misuse, neglect, accident or modification, or to products that have been soldered or altered during assembly, or are otherwise not capable of being tested.
In no event shall Adaptive Science Tools be liable to the buyer or to any third party for any indirect, incidental, special, consequential, punitive or exemplary damages (including without limitation lost profits, lost savings, or loss of business opportunity) arising out of or relating to any product or service provided or to be provided by Adaptive Science Tools, or the use or inability to use the same, even if Adaptive Science Tools has been advised of the possibility of such damages.
Adaptive Science Tools: (i) expressly disclaims any and all warranties against third party claims for infringement or the like, and (ii) shall have no obligation of any kind to the buyer for claims brought by third parties against the buyer for infringement or the like arising out of or in any way related to product purchased by the buyer from Adaptive Science Tools.
How to Order
By Internet: www.AdaptiveScienceTools.com
Order online 24-hours a day, 7 days a week, 365 days a year. Internet orders will be processed and shipped within 24 hours.
Adaptive Science Tools makes every effort to present current and accurate pricing on its Web site. However, prices are subject to change without notice and quantities may be limited. All orders are subject to current pricing at time of acceptance by Adaptive Science Tools.
Adaptive Science Tools warehouse is open and staffed Monday through Friday 8am to 5:00pm Eastern Standard Time (US), subject to holidays. Orders are shipped only on these business days. Orders and correspondence received on Saturday and Sunday will be addressed/shipped on the following Monday and included in that day's business.
Shipping or freight charges and insurance will be paid by the customer.
Out of Stock
On orders paid by check, money order or credit card, items not available for immediate shipment will be shipped as they become available. Items not available at the end of 30 days will be cancelled and refunded/credited in cases of prepayment. The number of backorder days may be extended beyond 30 days at customer's request.
On orders billed to customers with open account credit, items not available for immediate shipment will be shipped and billed as they become available. Items not available at the end of 90 days will be cancelled. The number of backorder days may be extended beyond 90 days at customer's request.
In addition to the United States and its territories, Adaptive Science Tools accepts international orders. All duties and taxes will be the responsibility of the customer.
If you receive merchandise that has been damaged in transit, it is important to keep the shipping carton, packing material and parts intact. Please contact a Adaptive Science Tools Customer Service representative immediately to initiate a claim.
Adaptive Science Tools accepts merchandise returns subject to the terms outlined below and will replace the product or refund your money at your option.
To facilitate processing of returned merchandise: • Please contact a Customer Service representative to obtain an RMA (Returned Merchandise Authorization) number prior to returning product. • All returns should be made within 30 days of date of invoice and be accompanied by the original invoice number and a brief explanation of the reason for the return. • Return freight charge must be prepaid. Sorry, C.O.D. returns cannot be accepted. • Returned merchandise must be in original packaging and in resalable condition. • Parts returned due to customer error will be subject to a 25% restocking charge. Parts specified as "Non-Cancelable/Non-Returnable" at time of quote or sale are not returnable. • Defective merchandise may be returned within 30 days of the original invoice date and need not be in original packaging.
Adaptive Science Tools respects your privacy. Across our business, around the world, we will only collect, store and use your personal information for defined purposes. We use your information to support and enhance our relationship with you, for example, to process your purchase, provide service and support, and share product, service and company news and offerings with you. We do not sell your personal information. We only share your personal data outside Adaptive Science Tools with your consent, as required by law or to protect Adaptive Science Tools, its customers, or the public, or with companies that help Adaptive Science Tools fulfill its obligations with you, and then only with partners who share Adaptive Science Tools commitment to protecting your privacy and data. At any time you may contact Adaptive Science Tools with any privacy questions or concerns you may have. You also may ask at any time to see the personal data you have given us and request correction or deletion. We strive to protect the security of your personal data by use of appropriate measures and processes.
Adaptive Science Tools only asks for specific types of personal information
In a few areas on our Web site and online customer support tools, we ask you to provide information that will enable us to enhance your site visit, to assist you with purchase and technical support issues or to follow up with you after your visit. It is completely optional for you to participate.
Information we may request includes your name, e-mail address, phone number, address, type of business, credit card details, customer preference information, as well as other similar personal information.
Adaptive Science Tools only uses your personal information for specific purposes
The information you provide will be kept confidential and used to support your customer relationship with Adaptive Science Tools. Among other things, we want to help you quickly find information on AdaptiveScienceTools.com and alert you to product upgrades, special offers, updated information and other new products and services from Adaptive Science Tools. Agents or contractors of Adaptive Science Tools who have access to your personal information and prospect information are required to keep the information confidential and not use it for any other purpose than to carry out the services they are performing for Adaptive Science Tools. Adaptive Science Tools may enhance or merge your information collected at its site with data from third parties for purposes of marketing products or services to you. In addition, Adaptive Science Tools may be required to disclose personal information in connection with law enforcement, fraud prevention, regulation, and other legal action or if Adaptive Science Tools reasonably believes it is necessary to do so to protect Adaptive Science Tools, its customers, or the public.
You can opt-out of Adaptive Science Tools marketing list at any time
Periodically, we may send you information about our various products and services, or other products and services we feel may be of interest to you. Only Adaptive Science Tools (or agents working on behalf of Adaptive Science Tools and under confidentiality agreements) will send you these direct mailings. If you do not want to be included on Adaptive Science Tools marketing list, simply tell us when you give us your personal information. Or, at any time you can easily opt-out of Adaptive Science Tools marketing list or update your information by clicking the unsubscribe link provided in every marketing email we send.
Adaptive Science Tools will not disclose your personal information to any outside organization for its use in marketing without your consent
Information regarding you (such as name, address and phone number) or your order and the products you purchase will not be given or sold to any outside organization for its use in marketing or solicitation without your consent. Your information may be shared with agents or contractors of Adaptive Science Tools for the purpose of performing services for Adaptive Science Tools.
Adaptive Science Tools is committed to data security with respect to information collected on our site. We offer the industry standard security measures available through your browser called SSL encryption
Please be aware that other web sites that may be accessed through our site may collect personally identifiable information about you. The information practices of those third-party web sites linked to AdaptiveScienceTools.com are not covered by this privacy statement. You are solely responsible for maintaining the secrecy of your passwords or any account information. Please be careful and responsible whenever you're online. If you post personal information online that is accessible to the public, you may receive unsolicited messages from other parties in return. While we strive to protect your personal information, Adaptive Science Tools cannot ensure or warrant the security of any information you transmit to us, and you do so at your own risk. Adaptive Science Tools is not responsible for the privacy practices of the Web sites that it does not operate.